Shipping
Shipping costs for orders at HAUTE PIXIE: THE SHORT WIG COLLECTION are determined by the shipping options chosen through the United States Postal Service. The shipping and processing fee is applied to the entire order. Upon shipment, a tracking number will be sent to your email address.
To track your order, visit www.usps.com. Delivery of all packages requires a signature. HAUTE PIXIE is not responsible for any lost or stolen packages if signature confirmation is bypassed. We only ship to the cardholder's address and, for security reasons, do not deliver to alternative addresses. Orders from The Collection, Toppers, or Sale pages are dispatched within 7 to 14 business days. For orders with more than one item, the shipping period may extend from 7 to 21 business days.
*FREE SHIPPING for all orders over $200 (Promotion for USA only)
Missing Mail and Lost Packages | USPS
HAUTE PIXIE is not liable for packages that are lost, stolen, or go missing via the United States Postal Service. A replacement order will be dispatched only after the package is verified and confirmed as lost or missing by USPS, which may take up to 30 days. Should the package be located or delivered after a replacement has been sent, it must be returned at once. Not returning the package will incur an additional charge on the credit card on file, and no refunds will be issued.
CUSTOM ORDERS:
Due to the bespoke nature of the order, custom units are dispatched from our facility within 7 to 14 business days after the order has been placed, excluding weekends and holidays. However, the shipping duration may vary based on the specific details requested for the custom order. Certain custom orders, like Full Lace Units and Lace Fronts, may require 7 to 21 business days for construction.
POP UP PIXIE/STOCK UNIT WIGS:
Stock Unit /Ready to ship wigs are shipped from our facility 1 business day after the order is placed before 5pm EST. If the order is placed after 5pm EST during the weekday (Monday thru Friday), the order will be shipped in 2 business days. Orders placed during the weekends or holidays will be shipped on the second business day (Tuesday).
RUSH ORDERS:
Do you wish to have your order shipped faster? Our rush orders can be shipped in 3 to 5 days for an additional $25. Request the RUSH ORDER option by e-mailing us at info@hautepixiewigs.com before placing an order. A direct invoice will be forwarded to you for processing.
*Note: All free shipping promotions on the website are available in the continental United States only.
Priority Mail
Shipping in 1–3 Business Days
Get Priority mail shipping and receive it in 1, 2, or 3 business days. based on where your package starts and where it’s being sent. A variety of Flat Rate options eliminate the need to weigh items up to 70 lbs. From $6.65 at Post Office locations and online.
United States Postal Service Priority 2-3 Day Delivery:
Add $12.99 to your standard shipping charge.
*Available in the continental United States only, delivered Monday-Friday.
Priority Mail Express/ Overnight Guarantee
Delivering 7 days a week, this is our fastest domestic service for time-sensitive letters, documents, or merchandise. Guaranteed overnight scheduled delivery to most locations, including PO Boxes.
Add $24.99 to your standard shipping charge.
Orders must be placed prior to 11:00 am (eastern time) for delivery the following business day.
*Available in the continental United States to limited zip codes only, delivered Monday-Friday.
*Not available on Drop Ship items.
*Cannot guarantee on time Express delivery to P.O. Boxes.
International Delivery:
Shipping cost is $45 for the first item and $10 for each additional item.
Allow 15-20 business days for delivery.
*Orders shipped outside the continental United States and Canada may be subject
to tariffs, duties, and/or taxes upon delivery and are the sole responsibility of the customer.